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ESO Archive Frequently Asked Questions

The search will be performed in the questions and answers.

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List of FAQs

General

General: Do you have a gallery of Astronomy pictures?

General: Is it possible to name a star?

General: What kind of products and services can I obtain from the Archive Facility?

Instant Download: Where can I get more information about ESO Archive Requests new facility

Query Forms

Hints on how to improve your search strategy

How do I export search results?

How does SIMBAD resolve the target name?

How is the DIMM seeing measured? Do you store the FWHM measured on the image itself?

Instruments Description and Documentation

How do I find out what are the characteristics of the filters ESO uses?

How do I get the photometric quality of a given night?

Getting Data

CalSelector: Can I customize the association by specifying the nature and number of calibration files?

CalSelector: How do I access the user documentation in addition to these FAQs?

CalSelector: How do I trigger the CalSelector tool, i.e. the association of science and calibrations?

CalSelector: I am denied access to calibrations, which should always be public. Why is that?

CalSelector: In some cases the association is marked as incomplete, but it seems to me that all the necessary files are there. Could you, please, advise?

CalSelector: It does not seem to find calibrations for newly taken data. Why is that?

CalSelector: It seems to me that at times the file type listed next to the file name and in the xml file is incorrect. Is it the case?

CalSelector: My request is split over several pages and the “Select All” button allows me to select for download only the files listed in one single page. Is there a way to download the entire request at once?

CalSelector: What do all those icons in the request page mean?

CalSelector: What do file types MASSOC and RASSOC mean?

CalSelector: What is the content of the association package?

CalSelector: What is the time coverage of the CalSelector?

CalSelector: What is the xml file that comes in each dataset?

CalSelector: Why is the type of a file not displayed for some files?

FTP: Can I retrieve processed data from the Archive ?

FTP: FTP problem with special characters in filenames?

FTP: How do I easily download the whole directory at once?

FTP: How long will the service of my request last?

FTP: On my HP workstation the filenames are truncated and have a ";1" at the end. Why ?

FTP: What do the status values in the completion message mean?

FTP: What kind of output media are supported for receiving the data?

General: Are all data from ESO Archive available worldwide?

General: Can I read the CD/DVD-Rs you produce on my Windows PC?

General: How can I get the seeing data for a given night from the ambient conditions server in ASCII format?

General: How can I monitor the progress of my request?

General: How do I convert ESO FITS headers to be understood by IRAF?

General: Will I be notified once my data become available in the Archive ?

Getting Data: How is the proprietary period of Service Mode data regulated?

Instant Download: Can I have my requested data written to media with the new system?

Instant Download: Can I retrieve the Advanced Data Products with this new service?

Instant Download: Does data delegation also work with the former system?

Instant Download: How does the download script work?

Instant Download: My WFCAM files fail to process.

Instant Download: My download manager window opens, but nothing else happens.

Instant Download: The download manager does not seem to work. Can I still retrieve the files requested?

Instant Download: What are the requirements on Operating Systems (OS), Java and Browsers for use of the applications?

Instant Download: What are the services I can access from the ESO Archive Request facility?

Instant Download: What does the DONT_EXIST/"question mark" flag mean for recent VST/OmegaCAM and VISTA/VIRCAM data?

Instant Download: What shall I do when a file download fails?

PI Pack : Why is the content of my PIPack not updated?

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Collaborations of ESO and ST-ECF Archive staff members with the Canadian Astronomy Data Centre (CADC) and the Centre de Données astronomiques de Strasbourg (CDS) take place in the areas of software development and data reduction.

Last Update: 2011-02-22 17:24:02 ©ESO	Send us your comments! \| Subscribe to Newsletter \| Privacy Statement

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