ESO Archive Frequently Asked Questions

Data Request: The download manager does not seem to work. Can I still retrieve the files requested?

Yes, any file can be downloaded, individually, simply by clicking directly on the file name itself in the listing provided under the Request ID accessed from

You can also download all the files using a shell script provided on the same request page (the page that shows you all the files of your request), located immediately under the title "Requested Datasets", and named downladRequest<yourrequestID> To make use of that script you should:

  • Download it to your UNIX desktop (clicking on it)
  • move it to the directory where you want to download the files
  • change its permission to make it executable:
    chmod +x downladRequest<yourrequestID>
  • run it: ./downladRequest<yourrequestID>