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ESO Archive Frequently Asked Questions
How long will the service of my request last?
The service time will depend on the size of a request and the size of the queue currently pending. Here we can also distinguish two categories:
- FTP/LAN requests will typically contain few
datasets/observations and will be given high priority. The
service time in this case will be between a few minutes and a
few hours regardless of the time of the day/week day.
- Medium requests will most likely involve lots of data. The
processing time might take up to a few days and the postal
shipment another few days.
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