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Warning!: Due to required planned maintenance, there will be a disruption of archive services, especially requests submission, on Sat 11 Feb 2012 from 09:00hrs to 14:00hrs CET.
Full services won't be guaranteed before Mon 13 Feb 2012.
We apologize for any inconvenience this may cause.

ESO Archive Frequently Asked Questions

The service time will depend on the size of a request and the size of the queue currently pending. Here we can also distinguish two categories:

FTP/LAN requests will typically contain few datasets/observations and will be given high priority. The service time in this case will be between a few minutes and a few hours regardless of the time of the day/week day.
Medium requests will most likely involve lots of data. The processing time might take up to a few days and the postal shipment another few days.

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Collaborations of ESO and ST-ECF Archive staff members with the Canadian Astronomy Data Centre (CADC) and the Centre de Données astronomiques de Strasbourg (CDS) take place in the areas of software development and data reduction.

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